Home Up Products About Us

STC Technical Training Courses

  Technical Training Courses
After completing a series of training programs designed specifically for Avaya, Smith & Hutchens has begun production of its own series of training programs on CD. We can create a custom training program tailored to your company's needs or make a private label (add your logo and messaging) version of one of our programs. Our Norstar Programming Guide is ideally suited for private label branding and distribution to your Norstar customers.

In compiling these courses, we have incorporated digital photography of the equipment, video on Norstar programming, and screen shots of programming.
 
Nortel Networks Voice Products Familiarization Course: The Nortel Familiarization course covers the most common voice products they have to offer today. The Familiarization CD can be used in several ways. You have the option to take a knowledge review after each module with a certificate of completion given after successfully completing a final exam, or use it as a reference document for daily activities. This course is designed for individuals having the need for an overview of the Nortel product line.

This course is currently under development and will be available soon.


Norstar Programming Guide: The Norstar CD is ideal for system Administrators and Technicians. Most Administrators do not access the system enough to get real comfortable with programming the Norstar. So if you’re an Administrator or a Technician you can quickly and easily load up the CD, view the video and make the changes. The Norstar Programming CD shows someone making each of the changes from start to finish making this CD ideal for the everyday user and even more for the casual user.

This course is available for purchase for $150.00USD. Please contact us to purchase it or to learn about our volume purchasing pricing.