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Technical Training Courses
After completing a series of training programs
designed specifically for Avaya, Smith
Telecommunications has begun production of its own series
of training programs on CD. We can create a
custom training program tailored to your
company's needs or make a private label (add
your logo and messaging) version of one of our
programs. Our Norstar Programming Guide is
ideally suited for private label branding and
distribution to your Norstar customers.
In compiling these courses, we have incorporated
digital photography of the equipment, video on
Norstar programming, and screen shots of
programming.
Nortel Networks Voice Products
Familiarization Course: The Nortel
Familiarization course covers the most
common voice products they have to offer
today. The Familiarization CD can be used in
several ways. You have the option to take a
knowledge review after each module with a
certificate of completion given after
successfully completing a final exam, or use
it as a reference document for daily
activities. This course is designed for
individuals having the need for an overview
of the Nortel product line.
This course is currently under
development and will be available soon.
Norstar Programming Guide: The
Norstar CD is ideal for system
Administrators and Technicians. Most
Administrators do not access the system
enough to get real comfortable with
programming the Norstar. So if you’re an
Administrator or a Technician you can
quickly and easily load up the CD, view the
video and make the changes. The Norstar
Programming CD shows someone making each of
the changes from start to finish making this
CD ideal for the everyday user and even more
for the casual user.
This course is available for purchase
for $150.00USD. Please
contact us to purchase it or to learn
about our volume purchasing pricing.
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